Shipping policy
Shipping & Delivery Policy
Shipping & Delivery
Orders are processed and prepared for shipment within [1–3 business days] after payment has been confirmed.
Once your order has been handed over to the shipping carrier, delivery usually takes approximately [2–5 business days], depending on the delivery address. Weekends, public holidays, and delays caused by the shipping carrier are not included in these estimated delivery times.
Once your order has been shipped, tracking information will be provided via email or SMS, where available.
Shipping Fees
Shipping fees are calculated and displayed at checkout based on the delivery address and order amount. If the package appears damaged upon delivery, customers are advised to inspect the package before accepting it and, if necessary, request a damage report from the shipping carrier.
Customers are responsible for ensuring that the shipping address and contact information provided at checkout are complete and accurate.
For any questions regarding your order or delivery, please contact us at Info@purplelotuslife.com